Terms of service

Welcome to KazeDenchi. By accessing or purchasing from our online store (kazedenchi.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order. If you do not agree with any part of these terms, you should not use our services.

1. User Agreement

By using KazeDenchi, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to provide accurate, current, and complete information when making a purchase. All transactions are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity.

You are responsible for maintaining the confidentiality of any account-related information, though KazeDenchi does not operate a user center. For any inquiries regarding your order, please contact us at [email protected].

2. Limitation of Liability

KazeDenchi and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of data, revenue, or profits. Our total liability for any claim related to a product or service purchased from us is limited to the amount you paid for that specific product or service.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Products are sold "as is" and "as available," except as expressly stated in our warranty or return policy. In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the fullest extent permitted by law.

3. Intellectual Property Protection

All content on the KazeDenchi website, including but not limited to text, graphics, logos, images, product descriptions, software, and design elements, is the property of KazeDenchi or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent.

The KazeDenchi name, logo, and all related product names are trademarks of KazeDenchi. Unauthorized use of these trademarks is strictly prohibited. Any third-party trademarks mentioned on our site are the property of their respective owners and are used for identification purposes only.

4. Refund Policy

We strive to ensure your satisfaction with every purchase from KazeDenchi. If you are not completely satisfied with your gaming mouse, mechanical keyboard, or audio device, you may request a refund within 30 days of the delivery date, subject to the following conditions:

  • Eligibility: Products must be in their original condition, unused, and in the original packaging. Items that show signs of wear, damage, or missing components will not be eligible for a full refund.
  • Process: To initiate a refund, please contact us at [email protected] with your order number and reason for return. We will provide you with a return authorization and shipping instructions.
  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. Original shipping charges are non-refundable.
  • Refund Timeline: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase.
  • Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 7 days of delivery. We will arrange for a replacement or full refund, including return shipping costs.

Please note that certain products, such as clearance items or custom orders, may be subject to different return conditions. Contact us at [email protected] for specific inquiries.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the KazeDenchi website shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.